+ 34 981 850 903

BOOKING TERMS AND CONDITIONS

BOOKING

If you have checked our occupancy calendar and verified the availability for the dates of your stay, you can book online  by selecting the desired lodging, the check-in and check-out dates, the selected room, the number of guests and making the down payment with your credit/debit card or via bank transfer.

You can call us at +34 981 850 903 / +34 981 851 009 (09 a.m. - 11 p.m.) and we will assist you in person. We will explain to you how to proceed to complete the booking and we will send you the proof of payment and the confirmation of your booking via e-mail. If you prefer, we can send a pre-booking form to your e-mail stating the amount and the bank details, so that you can deposit or transfer 40% of the total amount of the booked services within the following 72 hours. We will confirm your deposit by sending a booking form to your e-mail.

The acceptance of the booking validates and assumes the general terms and conditions specified below. The cancellation of the booking will be subject to the following deduction percentages:

  • 50% if it is cancelled anywhere between 15 and up to 7 days before the check-in date.
  • 100% when cancelled 7 days or less before the check-in date.

The special rates for "Green Days", and other offers published on this website, will be applicable for the accommodations and dates specified in said offers. To book at Casa Perfeuto María and Cabana de Carmen, check the information on rates and the calendar of "green days."

The customer commits to the full payment of the booked days by paying the rest of the stay upon arrival or when departing, after verifying proper functioning of the facilities. In case of cancellation or early departure, the customer loses the total amount of the down payment made for the reservation.

STAYS

  • Check-in starting at 2 p.m. If you arrive later than 8 p.m., please let us know by calling +34 981 850 903.
  • Check-out before 12 p.m.
  • The customer agrees to leave the accommodation in perfect condition. If any damage occurs, the customer must notify us as soon as possible.
  • Smoking is not allowed inside the accommodations.
  • It is not allowed to burn wax inside the facilities.
  • It is not allowed to add petals or items that may clog the jets of the Jacuzzi.
  •  It is not allowed to burn in plastic, paper, cardboard, green firewood or firewood with additives in the fireplaces.
  • The price of firewood is not included in the rate. The firewood kit to use the fireplace is € 9. The fireplaces are energy-efficient, they have an eco-filter that only allows the use of natural firewood without additives.
  • The cabins and apartments are equipped with a service kitchen that includes basic items. Although the kitchenware includes a frying pan, please do not cook fried foods that give off strong odors to prevent them from seeping into the wood.
  • Please keep quiet after 12 a.m. to respect the sleep of other guests.
  • To check-in, you will need the identity card of all guests over 16 years of age and a credit/debit card as a guarantee for your stay.